Shipping policy
We strive to get your order to you as quickly and efficiently as possible.
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Order Processing:
- Orders are processed within 2-3 business days of receipt.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
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Shipping Rates & Delivery Times:
- Shipping rates are calculated at checkout based on the weight of your order and your shipping location.
- Standard shipping typically takes 5-7 business days.
- Expedited shipping options are available at an additional cost.
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International Shipping:
- We currently ship to select international destinations. Please check our website for the list of countries we serve.
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
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Shipping Delays:
- While we aim to meet our stated delivery times, delays may occur due to factors outside our control (e.g., weather, carrier delays).
- If your order is delayed, please contact our customer service at alishakiara21@gmail.com team for assistance.
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Lost or Damaged Items:
- If your order is lost or arrives damaged, please contact us within 48 hours of receipt, and we will work to resolve the issue promptly.